Terms of Service

Last updated: 11 October 2026

These Terms of Service ("Terms") govern your use of GST Billing Pro (the "Service"), a cloud GST billing, invoicing and point-of-sale web application operated by D Printers, Chidambaram, Tamil Nadu, India ("we", "us"). By creating an account or using the Service you agree to these Terms. If you are using the Service for a business, you confirm you are authorised to accept these Terms for it.

1. The Service

The Service lets you create GST invoices, bills of supply, quotations, receipts and other documents, manage customers, products and stock, and prepare data for GST returns (such as GSTR-1 and GSTR-3B). The Service is a tool: you remain solely responsible for the correctness of the invoices you issue, the tax rates and HSN/SAC codes you use, and the returns you file with the GST portal or any other authority. Calculations and reports are provided to assist you and do not constitute tax, legal or accounting advice.

2. Accounts

• You must provide accurate information and keep your password confidential. You are responsible for all activity under your account.
• You must be at least 18 years old and capable of entering into a contract under Indian law.
• Tell us immediately at support@gstbillingpro.com if you suspect unauthorised use of your account.

3. Free trial, plans and payment

• New accounts get a free trial (currently 30 days). No card is required for the trial.
• After the trial you may buy a paid plan (currently ₹99 per month or ₹999 per year). Prices are in Indian Rupees; applicable taxes, if any, are shown at checkout. We may change prices for future periods with at least 15 days' notice in the app or by email; already-paid periods are not affected.
• Payments are processed by our payment partner Razorpay. We do not see or store your card, UPI PIN or net-banking credentials.
• Plans are prepaid for a fixed period and do not renew automatically. Paying again before your period ends adds the new period on top of the remaining time.
• Refunds and cancellations are governed by our Refund & Cancellation Policy.

4. Your data

You own the business data you enter (invoices, customers, products, etc.). You grant us a limited licence to host, process, back up and display it only to provide the Service to you. How we handle personal data is explained in our Privacy Policy. You can export your data from Settings at any time. After your account is closed or your subscription has lapsed for an extended period, we may delete your data after giving you reasonable notice.

5. Acceptable use

You must not use the Service to: issue fake or fraudulent invoices or claim input tax credit you are not entitled to; break any law (including the CGST/SGST/IGST Acts and the Information Technology Act, 2000); upload malware; attempt to access other users' data; probe, overload or reverse-engineer the Service; or resell the Service without our written permission. We may suspend accounts that do so.

6. Availability and changes

We aim to keep the Service available at all times but do not guarantee uninterrupted or error-free operation. We may add, change or remove features. Planned maintenance will be kept short where possible. Please keep your own copies of important documents (for example the PDFs you issue to customers).

7. Intellectual property and open source

The Service, its design and the "GST Billing Pro" name belong to D Printers. Parts of the Service are based on the open-source Free GST Billing Software, used under the MIT Licence; the original copyright and licence notice are retained in our source code.

8. Limitation of liability

To the maximum extent permitted by law, the Service is provided "as is". We are not liable for indirect, incidental or consequential losses, lost profits, tax penalties or interest arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim.

9. Termination

You may stop using the Service and request account deletion at any time by writing to support@gstbillingpro.com. We may suspend or terminate access for breach of these Terms, non-payment after the trial, or where required by law.

10. Governing law and disputes

These Terms are governed by the laws of India. Subject to applicable consumer-protection law, the courts having jurisdiction over Chidambaram, Tamil Nadu shall have exclusive jurisdiction. Please contact us first — most issues can be solved quickly.

11. Grievance officer and contact

For complaints or questions about these Terms, contact our Grievance Officer at support@gstbillingpro.com or +91 94427 45754. We acknowledge complaints within 48 hours and aim to resolve them within 15 days. See also our Contact page.